Privacy Policy

1. Introduction

FDAgent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered FDA regulatory intelligence platform at fdagent.app (the "Service").

2. Information We Collect

Account Information

When you create an account, we collect information provided through our authentication provider (WorkOS), which may include your name, email address, and profile information from your identity provider.

Usage Data

We collect information about how you interact with our Service, including:

• Search queries and conversations with our AI assistant
• Saved searches and exported reports
• Features accessed and tools used
• Time spent on the platform

Technical Data

We automatically collect certain technical information, including your IP address, browser type, device information, and cookies necessary for the Service to function.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your queries and deliver AI-powered regulatory intelligence
• Store your conversation history and saved searches
• Generate exports and reports you request
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Convex for our database infrastructure and Vercel for hosting, both of which maintain SOC 2 compliance and implement robust security measures.

Conversation data is isolated by user account. We do not share your queries or conversation history with other users.

5. Third-Party Services

We use third-party service providers to help operate our Service, including providers for authentication, database hosting, cloud infrastructure, and AI processing. These providers may process your data on our behalf and are contractually obligated to protect your information.

Our Service also queries publicly available FDA databases and government data sources to provide regulatory intelligence.

6. Data Retention

We retain your account information and conversation history for as long as your account is active. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Cookies

We use essential cookies required for authentication and security. These cookies are necessary for the Service to function and cannot be disabled. We do not use advertising or tracking cookies.

9. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@fdagent.app